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How To Get Started
24 articles
Support Through The SeasonsA guide to provide you with the steps and resources to effectively and easily plant the seeds of success.
Technology Requirements
Take a look at how you can best set-up your computer network to work well with STOPit Solutions
Whitelisting EmailsHow to whitelist emails from STOPit Solutions
Supported Browsers & Operating SystemsShare this article with your IT group
Chromebook Bookmark
Network Access
User Management
Configuring your user access is a key step to developing a smooth process between groups
STOPit Admin AccessWho should have access to our STOPit Admin account?
Admin User InformationWhat user information is shared with STOPit?
Managing Your UsersAdd, edit or deactivate users with these easy steps
Correcting/Updating User Profile InformationHave a change to your user information? Here's what to do!
User FAQsCurious about a few things? Check out these FAQs and answers!
How to: Reset my passwordWe have three ways you can get back into your account. Try them in order for the best results!
NotificationsHow to view and change your notification preferences
How to: Add or Delete OrganizationsAdded a new location or closed an existing one? Check out this video on how to those changes in your Admin platform
How to: Access CodesAnother way for individuals to access your organization's app. Access codes can be used with or without the directory.
How to: Manage & Close IncidentsLearn how to manage your incidents
How to: Build your "Resources"Develop a list of resources that will promote an organized access point for members of your community
How to: Create & Organizing your ResourcesWhat's the value of creating a structured Resource Center? Check out this video to learn why.
How to: BroadcastsSend a message to all Mobile app users with Broadcasts.
How to: Navigate ReportsUtilize the Reports section of your Admin access to review the data over custom time periods.
How to: Adding Incident Questions